Sr. Software Dev Engineer, Amazon Connect Contact Lens

Amazon Connect is a revolutionary cloud-based contact center service within AWS Solutions, leveraging Amazon's decade-long expertise in customer service. This role offers an opportunity to join a rapidly growing business that's transforming the contact center industry through AI and AWS services integration. As a Senior Software Engineer, you'll be part of a team developing next-generation contact center technology, working with cutting-edge tools including AI, ML, and Big Data solutions. The position combines technical leadership with hands-on development, requiring expertise in scalable system design and modern technology stacks. You'll join a fun, inclusive team that values work-life harmony and focuses on delivering meaningful impact to millions of customers worldwide. The role offers significant growth opportunities, working on strategic AWS initiatives while collaborating with talented engineers across the organization. Amazon Connect is positioned to disrupt the customer service industry, making this an exciting opportunity to shape the future of cloud-based contact centers while working in an innovative, fast-paced environment that prioritizes customer success and technical excellence.