Sr Software Development Engineer, Amazon Connect

Amazon Connect, part of AWS Solutions, is revolutionizing the contact center industry with its cloud-based platform. This role offers an opportunity to join a rapidly growing service that leverages AI and AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis to deliver superior customer experiences. As a Senior SDE, you'll be instrumental in developing next-generation contact center technology that serves millions of users daily.

The position combines technical leadership with hands-on development, focusing on building scalable and resilient systems. You'll work on complex engineering challenges while helping shape the future of customer service technology. Amazon Connect is the result of ten years of development, originally built for Amazon's own award-winning customer service operations.

AWS values diverse experiences and work-life harmony, offering flexible work arrangements and a supportive, inclusive culture. The team promotes continuous learning through knowledge-sharing, mentorship, and career development resources. You'll be part of AWS's larger mission to be Earth's Best Employer while working on technology that's transforming how businesses interact with their customers.

The role offers competitive compensation ranging from $151,300 to $261,500 based on location, plus equity and comprehensive benefits. You'll join a team that's rapidly growing and directly impacting millions of customer interactions, making this an excellent opportunity for those passionate about building innovative, customer-centric solutions at scale.