Sr. Software Development Engineer, Amazon CS - Shipping & Delivery Support

Amazon's Shipping & Delivery Support (SDS) Tech team is seeking a passionate and innovative Senior Software Development Engineer to lead the development of next-generation transporter support software systems. This role combines cutting-edge technologies including machine learning, LLMs, and generative AI to create best-in-class support solutions for Amazon's delivery network.

As a Senior SDE, you'll tackle diverse technical challenges, designing and deploying reliable distributed solutions at Amazon's massive scale. Working with core technologies like Java, Linux, and AWS services, you'll solve novel problems alongside talented engineers while making a significant impact on the delivery experience.

The ideal candidate is highly analytical, team-obsessed, and comfortable with ambiguity. You'll lead and mentor team members, foster innovation, and drive data-backed decision-making. The role demands someone who can balance technical excellence with customer obsession, creating simple yet effective solutions that scale.

Amazon offers a comprehensive benefits package including medical, dental, and vision coverage, parental leave, 401(k), and PTO. The company strongly values work-life balance and maintains an inclusive culture supported by employee-led affinity groups and ongoing learning experiences.

Join a team that combines transportation expertise with customer service infrastructure to ensure successful deliveries, prevent problems, and automate resolutions. This is an opportunity to redefine an industry while growing professionally in a supportive, diverse environment that celebrates knowledge sharing and mentorship.