Sr. Supply Quality Manager

Global technology company specializing in e-commerce, cloud computing, and consumer electronics.
Hanoi, Vietnam
Hardware Development
Senior Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Consumer

Description For Sr. Supply Quality Manager

Amazon is seeking a Senior Supply Quality Manager to lead supplier quality management for their device manufacturing operations. This role is crucial in managing and scaling supplier quality across contract manufacturing (CM) and original design manufacturer (ODM) partnerships. The position involves developing and managing suppliers to ensure consistent high-quality production, improving yields, and qualifying new suppliers for expanded capacity.

The ideal candidate will be responsible for end-to-end supplier quality management, from new supplier development to continuous improvement of existing partnerships. They will work closely with engineering teams during product development, establish quality metrics, and drive supplier improvements. The role requires strong technical expertise in mechanical manufacturing, quality tools, and statistical analysis.

This position offers the opportunity to work with cutting-edge consumer electronics manufacturing at a global scale. The role combines technical expertise with leadership skills, requiring collaboration across engineering, manufacturing, and supplier teams. Based in Hanoi, Vietnam, this position supports Amazon's growing device manufacturing operations in Asia.

Key qualifications include 8+ years of mechanical manufacturing and quality experience, strong project management skills, and expertise in quality management tools. The role requires excellent communication skills in both English and Mandarin, with frequent travel expected. This is an excellent opportunity for experienced quality professionals looking to impact global manufacturing operations at scale.

Last updated 12 days ago

Responsibilities For Sr. Supply Quality Manager

  • Lead supplier quality management and scaling support for Amazon device engagement
  • Develop approved Suppliers for Mass Production of high quality parts
  • Manage suppliers in Mass Production to improve yield quarter over quarter
  • Qualify and bring-up new suppliers for increased capacity and new programs
  • Set up quality goals and monitor failure rates in contract manufacturing
  • Work with engineering team in project development phase
  • Drive suppliers and contract manufacturers in failure analysis capability
  • Develop supplier quality engineer team and lead quality improvements
  • Co-work with engineering and material function team for qualification
  • Lead copy lines/tooling/fixture qualification

Requirements For Sr. Supply Quality Manager

  • Bachelor's degree or above in Mechanical Engineering or related field
  • At least 8 years' experience in Mechanical manufacturing and quality environment
  • Familiar with Tooling, molding and assembly process, and strong PM skill
  • Experience with statistical tools using Minitab
  • Knowledge of quality tools (Relationship, System, PDPC, Matrix, Root Cause Analysis, FMEA, etc.)
  • Ability to read and interpret engineering documents
  • Excellent communication skills in English and Mandarin
  • Willing to travel frequently

Benefits For Sr. Supply Quality Manager

  • Workplace accommodation support for disabilities

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