Support Engineer

Join Amazon's International Seller Growth (ISG) Tech team as a Support Engineer, where you'll play a vital role in ensuring the success of global sellers across Amazon's marketplaces. This position combines technical support excellence with engineering capabilities to maintain and improve seller-focused solutions. You'll be part of a team that enables millions of products to be listed across multiple categories and languages, driving billions in revenue through Amazon's global marketplace infrastructure.

As a Support Engineer, you'll be at the intersection of customer support and technical operations, troubleshooting complex issues while contributing to the continuous improvement of seller-facing systems. You'll work with cutting-edge technology to support key services for seller growth, participate in marketplace expansions, and manage infrastructure operations.

The role offers unique exposure to both technical challenges and business impact, as you'll be supporting solutions that directly affect Amazon's global seller community. You'll collaborate with development teams to identify and resolve software bugs, automate processes, and enhance product quality. This position is perfect for someone who combines strong technical skills with customer service orientation and wants to be part of Amazon's mission to empower sellers worldwide.

The ISG team's environment promotes innovation and problem-solving, offering opportunities to work on large-scale systems that impact millions of sellers. You'll gain valuable experience in supporting and improving enterprise-level applications while working alongside talented engineers and business stakeholders. This role provides a clear path for growth in both technical expertise and business understanding within Amazon's dynamic e-commerce ecosystem.