Support Engineer, Amazon Luna

Amazon Luna, Amazon's cloud gaming platform, is seeking a talented Support Engineer to join their mission-critical software development team. This role combines technical support expertise with software development skills to directly impact customer experience. Based in sunny Irvine, California, near beautiful beaches and excellent schools, this position offers an exciting opportunity to work with cutting-edge cloud gaming technology.

As a Support Engineer, you'll be responsible for maintaining and improving the platform's reliability through troubleshooting, automation, and process improvement. Your work will involve developing automated monitoring solutions, performing software maintenance, and collaborating with development and QA teams to enhance the change management lifecycle. The role requires strong problem-solving abilities and the capability to work independently in a fast-paced environment.

The position offers competitive compensation ranging from $81,400 to $182,000 per year, depending on location and experience, plus comprehensive benefits including medical, financial, and other perks. Amazon's inclusive culture and commitment to diversity make it an excellent place for career growth. You'll be part of a team that values innovation, customer obsession, and technical excellence.

This role is perfect for someone with 4+ years of software development or technical support experience who enjoys solving complex problems and has a passion for gaming technology. You'll have the opportunity to work on challenging projects, implement automation solutions, and make a significant impact on the customer experience while working with a talented team in one of California's most desirable locations.