Support Engineer, Amazon Vulnerability Management

Amazon's AWS Vulnerability Management (AVM) organization is seeking a Support Engineer to join their team responsible for managing end-to-end software vulnerability lifecycle across AWS. This role involves working with critical AWS services like EC2, S3, RDS, CloudHSM, and Containers, requiring deep technical expertise in operating systems, firmware, databases, and security hardening. The position offers an opportunity to work with cutting-edge cloud security challenges at massive scale.

The ideal candidate will combine strong technical abilities in systems administration with a customer-obsessed mindset. You'll be responsible for providing advanced troubleshooting and vulnerability remediation guidance to AWS service teams, while also contributing to process improvements and automation initiatives. The role demands a "lifelong learner" mentality, as you'll need to stay current with rapid technological innovations.

Working at Amazon Security means joining a team that values diverse experiences and perspectives. You'll be part of an organization that's central to maintaining customer trust across all Amazon's products and services. The team offers excellent career growth opportunities, with exposure to various security domains including cloud, devices, retail, healthcare, and more.

The position includes comprehensive benefits, flexible work arrangements, and a strong emphasis on work-life harmony. You'll have access to extensive training resources and career development opportunities, all while working on some of the most challenging and impactful security problems in tech. The role is based in Arlington/Herndon, VA, where you'll collaborate with talented professionals in maintaining AWS's high security standards.