Support Engineer, Chronicle

Amazon's Chronicle team within Selling Partner Services is seeking a Support Engineer to join their high-performance team. The role focuses on supporting the Turismo product suite, powered by Ripple, a PrestoDB-based query engine serving 15k+ users globally and processing 2M+ queries weekly. The position involves working with petabytes of data from various sources, ensuring data security, governance, and quality across multiple storage layers.

As a Support Engineer, you'll be instrumental in maintaining and enhancing systems that secure and govern data end-to-end, including access control, data quality tracking, dataset cataloging, and usage auditing. The platform runs entirely on AWS, offering cutting-edge engineering challenges and opportunities to work with state-of-the-art technologies.

The team has built a strong reputation within Amazon for delivering results and regularly researches new technologies to enhance scalability. You'll work alongside product managers, UX designers, TPMs, SDEs, DEs, and Data Scientists in a collaborative environment that values innovation and customer focus.

This role offers an unique opportunity to impact Amazon's retail business directly, working on systems that help analyze vendors, categories, and brands to drive business efficiency. The position combines technical support excellence with development opportunities, making it ideal for engineers who want to contribute to a critical platform that powers Amazon's continued growth and profitability.