Support Engineer, Chronicle

Join Amazon's Chronicle team within Selling Partner Services as a Support Engineer working on the Turismo product suite, powered by Ripple, a dynamic query engine. This role is crucial in supporting Amazon's retail business analytics, helping category leaders and analysts dive deep into vendor and business performance data. You'll work with petabytes of data, supporting a system that processes over 2M queries weekly and serves 15k+ users globally.

As a Support Engineer, you'll build and maintain systems that secure and govern data end-to-end, controlling access across multiple storage layers, tracking data quality, cataloging datasets, and ensuring data security and compliance. The role combines technical support with development work, requiring both troubleshooting skills and coding abilities.

The position offers the opportunity to work with cutting-edge technologies, running entirely on AWS, and tackles high-scale engineering challenges. You'll be part of a successful team known for delivering results within Amazon, working alongside Product Managers, UX designers, TPMs, SDEs, DEs, and Data Scientists.

This role is perfect for someone who wants to impact Amazon's retail business directly, working with systems that help maintain Amazon's competitive pricing while managing the Earth's biggest product selection. You'll get to apply state-of-the-art software technologies to solve real-world problems in an iterative, fast-paced environment.

The team culture emphasizes innovation, creative problem-solving, and making history. You'll be working with top-notch engineers who are passionate about building scalable solutions and regularly research new technologies to invest in future capabilities.