Support Engineer, CMT Promotions Excellence

CMT at Amazon is seeking a Support Engineer to join their team in a role that combines DevOps, Systems, Data Engineering, and Software Engineering skills. This position offers an opportunity to impact millions of consumers worldwide through automation and operational excellence.

The role involves deep technical work with system architecture, code development, and customer solutions. As a Support Engineer III, you'll lead support activities and establish best practices, working closely with development teams to improve service support. You'll operate with significant autonomy, tackling complex technical challenges and mentoring other team members.

Key responsibilities include automating operational work, troubleshooting systems, developing monitoring solutions, and maintaining infrastructure. You'll work alongside development teams, enhancing software and documenting systems while collaborating with tech, product, and operations teams focused on promotions systems.

The ideal candidate brings 2+ years of software development or technical support experience, with strong Unix knowledge and modern programming skills. Experience with web services, distributed systems, and RAID systems is advantageous. This role offers the opportunity to work on large-scope projects, lead other Support Engineers, and contribute to the team's strategic planning.

Amazon provides an inclusive culture and supports workplace accommodations for those who need them. This role represents an excellent opportunity for a technical professional looking to grow their career in a dynamic, high-impact environment while working with cutting-edge technologies and mentoring others.