Support Engineer, CMT Systems

Global technology company focused on e-commerce, cloud computing, and artificial intelligence
DevOps
Mid-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS
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Description For Support Engineer, CMT Systems

Amazon's pricing team is seeking a talented Support Engineer to join their dynamic environment where ideas can impact millions of consumers worldwide. This role combines DevOps, Systems, networking, and Software Engineering skills to manage and enhance existing infrastructure while creating new solutions. The position offers a unique opportunity to work with Amazon's sophisticated architecture, requiring deep technical expertise in troubleshooting, automation, and system optimization.

The role involves intimate collaboration with development teams, focusing on infrastructure maintenance, operational efficiency, and technical problem-solving. You'll be responsible for developing monitoring solutions, automating support processes, and maintaining system documentation. This position is perfect for someone who enjoys the challenge of working with complex systems and wants to make a significant impact on a global scale.

As a Support Engineer, you'll be part of Amazon's innovative culture that emphasizes customer-centric solutions and technical excellence. The role requires a strong foundation in Unix systems, modern programming languages, and system debugging. You'll have the opportunity to work with cutting-edge technologies while contributing to the efficiency and reliability of Amazon's pricing systems.

The ideal candidate will bring a combination of technical support and software development experience, with a proven track record in troubleshooting complex systems. This role offers excellent growth opportunities within Amazon's technical infrastructure team, allowing you to expand your skills across various domains while working on systems that serve millions of customers worldwide.

Last updated 3 months ago

Responsibilities For Support Engineer, CMT Systems

  • Own and create infrastructure for the pricing team
  • Identify and resolve operational issues
  • Automate and improve repetitive processes
  • Troubleshoot, diagnose and fix operational issues
  • Develop monitoring solutions
  • Perform infrastructure maintenance and configuration
  • Work alongside development team
  • Update and enhance current software
  • Document systems

Requirements For Support Engineer, CMT Systems

Linux
  • 2+ years of software development or technical support experience
  • Bachelor's degree in engineering or equivalent
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

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