Support Engineer, Engineering (GES)

Join Amazon's Global Engineering Insights & Software Tools (GEIST) team as a Support Engineer in their Engineering Services division. This role is crucial in building scalable software tools and global web applications to enhance engineering and business operations. The position combines technical support with software development, focusing on customer obsession, automation, and system resilience.

As a Support Engineer, you'll be part of a team that's reshaping Amazon's building network, working on critical tools that empower Global Engineering Services (GES). The role requires strong system design understanding and experience with automated solutions. You'll handle troubleshooting tasks, develop maintenance tools, and own digital products while maintaining service level agreements.

The team offers a supportive environment with experienced professionals dedicated to knowledge sharing and mentorship. Amazon's culture of inclusion is embedded in their 14 Leadership Principles, emphasizing diverse perspectives and continuous learning. They value work-life balance and offer flexible working hours.

This position is perfect for someone with software development or technical support background who enjoys problem-solving and wants to impact a global organization. You'll work with cutting-edge technologies, collaborate with top engineers, and have opportunities to innovate in automation and operational efficiency.

The role combines hands-on technical work with customer interaction, offering a unique opportunity to grow both technical and soft skills while contributing to Amazon's engineering infrastructure.