Support Engineer - Financial Planning & Analytics, Stores FinTech

Amazon Stores FinTech Team is seeking an experienced Support Engineer to join their innovative financial technology division. This role represents a unique opportunity to be an early member of a team focused on solving complex customer problems in the Financial Planning & Analytics domain. As a Support Engineer, you'll bridge the gap between complex financial requirements and innovative technical solutions, working with world-class teams at Amazon.

The position involves serving as a technical expert, handling critical customer issues, and driving improvements in service support. You'll work closely with development teams, lead cross-functional collaborations, and contribute to the technical strategy of the organization. The role requires strong troubleshooting skills, expertise in TM1/Planning Analytics Technology, and the ability to mentor junior team members.

This is an excellent opportunity for someone who excels at problem-solving, has strong technical skills, and wants to shape the future of financial technology at Amazon. You'll be working in Toronto, contributing to Amazon's FinTech initiatives while having the chance to influence technical and business strategies. The role offers exposure to various AWS services, data infrastructure technologies, and the opportunity to work on innovative solutions in the financial planning and analytics space.

The ideal candidate will combine technical expertise with strong communication skills, being able to handle complex customer issues while also contributing to the team's growth and development. This position offers the chance to work on cutting-edge financial technology solutions while being part of Amazon's world-class engineering organization.