Support Engineer, IES RCX

Amazon IES RCX team presents an exciting opportunity to join a dynamic team focused on industry-leading products and technologies in the Returns space. This role combines technical support and development work to optimize customer experience while reducing operational costs. As a Support Engineer, you'll be integral to maintaining high-performance, reliable systems that operate 24/7 at massive scale.

The position requires a detail-oriented and enthusiastic individual who can thrive in a fast-paced environment. You'll collaborate with engineers across various architectural tiers, working with distributed systems and modern technologies. The role offers exposure to complex technical challenges while directly impacting customer experience.

Amazon's inclusive culture emphasizes delivering the best results for customers. The team works with cutting-edge technology and handles significant scale, making this an excellent opportunity for someone looking to grow their technical skills while working on impactful projects.

The role combines aspects of both development and support, requiring strong problem-solving abilities and technical acumen. You'll be part of a team that values innovation and customer obsession, two key principles at Amazon. The position offers the chance to work with diverse technologies while contributing to systems that serve millions of customers worldwide.

Working at Amazon means being part of a company that continues to redefine the e-commerce and technology landscape. The IES RCX team's focus on returns processing represents a critical aspect of Amazon's operations, making this role both challenging and rewarding for the right candidate.