Support Engineer II - Software, AccSys

Global technology company leading in e-commerce, cloud computing, and artificial intelligence
Phoenix, AZ, USA
DevOps
Mid-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS

Description For Support Engineer II - Software, AccSys

Amazon's AccSys team is seeking a Support Engineer II to join their mission of delivering robust, highly available, and easy-to-use services to internal customers across the global enterprise. This role combines expertise in IT infrastructure technologies, focusing on Microsoft Windows Server, Linux, Java, Active Directory, Microsoft SQL Server, and AWS. As a Support Engineer, you'll be at the forefront of designing and building Amazon's future physical security systems infrastructure while maintaining current global systems. The position requires strong automation skills, leadership capabilities, and initiative-taking abilities. You'll be responsible for critical systems that all Amazonians depend on, including technical service ownership, system design, and capacity planning. As part of one of the few teams running enterprise Windows systems at Amazon, you'll have the unique opportunity to create novel solutions to unprecedented challenges. The role offers comprehensive benefits and the chance to make an impact on a global scale.

Last updated 9 minutes ago

Responsibilities For Support Engineer II - Software, AccSys

  • Design and build physical security systems infrastructure
  • Maintain current global infrastructure
  • Implementation, documentation, monitoring and maintenance of critical systems
  • Technical service ownership
  • System design
  • Capacity planning
  • Handling on-call technical support

Requirements For Support Engineer II - Software, AccSys

Java
JavaScript
Python
Linux
  • Minimum 2 years relevant work experience in Systems Engineering, Systems Administration or Support Engineering role
  • 2 or more years of experience supporting enterprise applications in a cloud environment
  • Demonstrable experience with AWS cloud technologies
  • Demonstrated ability to program and automate tasks in Python, JavaScript, or Java
  • Experience administrating Windows and Linux-based systems
  • Experience writing efficient SQL queries
  • 2+ years supporting web-based applications using JavaScript, Python and AWS Cloud Technologies
  • Experience supporting highly-scalable globally-distributed systems

Benefits For Support Engineer II - Software, AccSys

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
401k
  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan

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