Support Engineer III

Amazon

You are given an array of integers. Write a function to find the contiguous subarray with the largest sum and return that sum. For example: Given the array [-2, 1, -3, 4, -1, 2, 1, -5, 4], the contiguous subarray [4, -1, 2, 1] has the largest sum = 6. Given the array [1, 2, 3, 4, 5], the contiguous subarray [1, 2, 3, 4, 5] has the largest sum = 15. Given the array [-1, -2, -3], the contiguous subarray [-1] has the largest sum = -1. Your function should be efficient and handle arrays with both positive and negative numbers. Explain the time complexity of your solution. Can you implement this using dynamic programming? Are there other approaches? Discuss the tradeoffs of the various potential solutions.

Amazon

Let's dive into a debugging scenario. Imagine you are working on a critical e-commerce platform used by millions of customers. During a peak shopping period (like Black Friday), you receive alerts indicating a significant slowdown in the checkout process. Customers are reporting that it takes an unusually long time to complete their purchases, and some are even experiencing transaction failures. This is directly impacting sales and customer satisfaction. Your team suspects a performance bottleneck somewhere in the system. The architecture involves multiple microservices, including a user authentication service, a product catalog service, an inventory service, a payment processing service, and an order management service. These services communicate with each other via REST APIs and message queues. The database consists of both relational (PostgreSQL) and NoSQL (Redis) databases. You have access to logging, monitoring tools (like Prometheus and Grafana), and distributed tracing (like Jaeger). How would you approach debugging this issue systematically, identify the root cause, and propose a solution? Be specific about the tools and techniques you would use at each stage. For example, walk me through what metrics you'd focus on, how you would narrow down the problematic service, and what steps you'd take to pinpoint the exact code or configuration causing the bottleneck. Provide specific examples of commands or queries you might use to gather data or test hypotheses. Also consider potential causes related to scaling, caching, database performance, and code inefficiencies. How would you ensure minimal disruption to the platform during the debugging process? How do you handle conflicting information or dead ends during debugging?

Amazon

Tell me about a project that you're most proud of. To help me understand the scope and impact, please provide specific details about the project, including: The problem: What challenge were you trying to solve, and why was it important? Your role: What specific responsibilities did you have on the project? What were your key contributions? The technical details: What technologies, tools, or techniques did you use? For example, did you work with a specific programming language, framework, or database? The outcome: What were the results of the project? Did you meet the initial goals? Did you encounter any unexpected benefits or challenges? What did you learn?: Looking back, what would you do differently? What skills or knowledge did you gain from the experience? Did you face any setbacks, and how did you overcome them? For instance, if you worked on a project to improve the performance of a web application, you might discuss the specific performance bottlenecks you identified, the optimization techniques you implemented (e.g., caching, code optimization), and the resulting improvement in response time or throughput. Or, if you designed a new feature for a mobile app, you could describe the user research you conducted, the design process you followed, and the metrics you used to measure the feature's success. Be prepared to discuss technical challenges you faced and how you addressed them.