Support Engineer III, Cross Border Shopping

Global technology and e-commerce company leading in online retail, cloud computing, and artificial intelligence.
DevOps
Mid-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS
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Description For Support Engineer III, Cross Border Shopping

Amazon is seeking a Support Engineer III for their Cross Border Shopping team to play a crucial role in leveraging and developing technologies across various platforms. This position combines technical support and development responsibilities, focusing on improving global collaboration and operational efficiency. The role involves working with business teams to enhance existing applications and implement new solutions using various technologies including SQL, Java, .NET, C#, Perl, and Python.

The ideal candidate will be responsible for supporting and implementing enterprise-wide web applications and SaaS solutions. They will work with tools like Laserfiche ECM, Concur, and various custom-developed applications. This position requires someone who can thrive in a fast-paced environment, demonstrate strong problem-solving abilities, and work independently.

This role offers an opportunity to work with a diverse tech stack and make a significant impact on Amazon's global operations. The position requires both technical expertise and strong communication skills, as you'll be interfacing with various business teams and technical stakeholders. Knowledge of web services, distributed systems, and experience with REST, XML, and JSON are valuable assets for this position.

Amazon provides an inclusive work environment and supports employees with disabilities through workplace accommodations. This role is based in Chennai, India, and offers the chance to work with one of the world's leading technology companies, contributing to systems that impact millions of customers globally.

Last updated 3 months ago

Responsibilities For Support Engineer III, Cross Border Shopping

  • Support and develop technologies to increase global collaboration and efficiency
  • Work directly with business teams to solve support needs
  • Implement and maintain solutions
  • Support enterprise-wide implementations of Web Applications/SaaS applications
  • Collaborate with technical teams to ensure effective design
  • Maintain and troubleshoot existing applications

Requirements For Support Engineer III, Cross Border Shopping

Java
Python
Linux
  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Strong written and oral communication skills
  • Ability to learn technical concepts quickly
  • Ability to work with minimum supervision

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