Support Engineer III, Global Store

Global technology company leading in e-commerce, cloud computing, and artificial intelligence
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · E-Commerce

Description For Support Engineer III, Global Store

Amazon is seeking a Support Engineer III for their Global Store team to play a crucial role in leveraging and developing technologies across various platforms. This position focuses on enhancing global collaboration and operational efficiency while meeting controller ship requirements. The ideal candidate will work at the intersection of technical support and development, managing existing applications while implementing new solutions.

The role involves direct collaboration with business teams to address support needs and process improvements. You'll be working with a diverse tech stack including Laserfiche ECM, Concur, and custom-developed applications across various platforms. The position requires expertise in multiple programming languages and frameworks, including SQL, Java, .NET, C#, Perl, and Python.

This is an excellent opportunity for a technical professional who thrives in a fast-paced environment and enjoys solving complex problems. You'll be part of a dynamic team that values innovation and customer experience, working on enterprise-wide implementations of Web Applications and SaaS solutions. The role offers exposure to web services, distributed systems, and various modern technologies.

The position is based in Chennai, India, and requires someone who can work independently while maintaining strong collaboration with global teams. This role is perfect for candidates who are passionate about technical problem-solving, have strong communication skills, and are comfortable dealing with ambiguity in a rapidly evolving technical environment.

Last updated 3 hours ago

Responsibilities For Support Engineer III, Global Store

  • Support and develop technologies to increase global collaboration and efficiency
  • Work directly with business teams to solve support needs with existing applications
  • Implement and maintain provided solutions
  • Collaborate with technical teams to ensure effective design
  • Support enterprise-wide implementations of Web Applications/SaaS applications
  • Troubleshoot and maintain hardware & software systems

Requirements For Support Engineer III, Global Store

Java
Python
Linux
  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Strong written and oral communication skills
  • Ability to work with minimum supervision
  • Ability to learn technical concepts quickly

Benefits For Support Engineer III, Global Store

Medical Insurance
Parental Leave
Visa Sponsorship
  • Workplace accommodations available for disabilities
  • Comprehensive benefits package
  • Global career opportunities

Interested in this job?

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