Support Engineer III, Global Store
Description For Support Engineer III, Global Store
Join Amazon as a Support Engineer III in the Global Store team, where you'll play a crucial role in leveraging and developing technologies to enhance global collaboration and efficiency. You'll work with various platforms and technologies including Laserfiche ECM, Concur, and custom-developed applications across different tech stacks. This role combines technical expertise with business impact, as you'll directly collaborate with business teams to solve their support needs and improve processes.
The position requires a mix of development and support skills, with opportunities to work on enterprise-wide implementations of Web Applications and SaaS solutions. You'll be part of a dynamic environment that values innovation and customer experience, working with distributed systems and various programming languages including Java, .NET, C#, Perl, and Python.
This is an excellent opportunity for a technically skilled professional who enjoys problem-solving and wants to make a significant impact at a global scale. You'll be working in a fast-paced environment that encourages creativity and innovation, with exposure to various technologies and business domains. The role offers the chance to work with one of the world's leading technology companies, contributing to systems that serve millions of users worldwide.
Amazon offers a collaborative and inclusive culture where you'll work with talented professionals and have opportunities to grow your technical and business skills. The position is based in Chennai, India, where you'll be part of a diverse team working on critical business systems. If you're passionate about technology, customer experience, and want to be part of a company that's constantly innovating, this role offers the perfect opportunity to advance your career while making a meaningful impact.
Responsibilities For Support Engineer III, Global Store
- Support and develop technologies to increase global collaboration and efficiency
- Work directly with business teams to solve support needs
- Implement and maintain solutions
- Support enterprise-wide implementations of Web Applications/SaaS applications
- Collaborate with technical teams to ensure effective design
- Maintain and troubleshoot existing applications
Requirements For Support Engineer III, Global Store
- 2+ years of software development or technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Strong written and oral communication skills
- Ability to work with minimum supervision
- Ability to learn technical concepts quickly
