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Support Engineer III, Global Store

Amazon is a global technology and e-commerce company that leads in online retail, cloud computing, and artificial intelligence.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS
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Description For Support Engineer III, Global Store

Amazon is seeking a Support Engineer III for their Global Store team to play a crucial role in leveraging and developing technologies across platforms. This position combines technical support and development responsibilities, focusing on improving global collaboration and efficiency. The role involves working directly with business teams to support existing applications and implement process improvements.

As a Support Engineer III, you'll be responsible for implementing and maintaining solutions while collaborating with technical teams across various platform stacks, including SQL, Java, .NET, C#, Perl, and Python. You'll work with enterprise systems like Laserfiche ECM and Concur, requiring both deep technical knowledge and strong problem-solving abilities.

This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about technical problem-solving and customer experience. The role offers exposure to diverse technologies and the chance to work with one of the world's leading technology companies. You'll be part of a team that values innovation and technical excellence while supporting critical business operations.

The position requires someone who can work independently, learn quickly, and communicate effectively with various stakeholders. You'll need to balance technical expertise with business acumen, ensuring solutions meet both technical requirements and business needs. This role is perfect for someone looking to grow their career in technical support and development while working on enterprise-scale systems.

Last updated 2 months ago

Responsibilities For Support Engineer III, Global Store

  • Support and develop technologies to increase global collaboration and efficiency
  • Work directly with business teams to solve support needs with existing applications
  • Collect requirements and improve processes
  • Implement and maintain provided solutions
  • Support enterprise-wide implementations of Web Applications/SaaS applications
  • Work with technical teams to ensure effective design across platform stacks

Requirements For Support Engineer III, Global Store

Java
Python
Linux
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Strong written and oral communication skills
  • Ability to work with minimum supervision
  • Ability to learn technical concepts quickly

Benefits For Support Engineer III, Global Store

Medical Insurance
Dental Insurance
Vision Insurance
  • Comprehensive health benefits including medical, dental, and vision insurance
  • Workplace accommodation support available

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