Support Engineer III, Global Store

Global technology and e-commerce company providing online retail, cloud computing, digital streaming, and artificial intelligence services.
Backend
Mid-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS

Description For Support Engineer III, Global Store

Amazon is seeking a Support Engineer III for their Global Store team to play a crucial role in leveraging and developing technologies across various platforms. This position focuses on enhancing global collaboration and operational efficiency while meeting controller ship requirements. The role involves direct interaction with business teams, providing technical support, and implementing solutions using various technologies including Laserfiche ECM, Concur, and custom-developed applications.

The ideal candidate will be a creative problem solver with a passion for innovation and customer experience. You'll work in a fast-paced environment, supporting and developing solutions across multiple technology stacks including SQL, Java, .NET, C#, Perl, and Python. The position requires someone who can quickly adapt to new technical concepts and work independently.

This role offers an opportunity to work with enterprise-level applications and modern technologies in a global setting. You'll be part of a team that values inclusive culture and delivers the best results for customers. The position includes working with web services, distributed systems, and various modern programming languages, making it an excellent opportunity for someone looking to grow their technical expertise while making a significant impact on global operations.

Knowledge of web services, distributed systems, and experience with REST, XML, and JSON are preferred. The role provides exposure to both hardware and software troubleshooting, making it an ideal position for someone who enjoys diverse technical challenges and wants to be part of Amazon's innovative technology team.

Last updated 2 days ago

Responsibilities For Support Engineer III, Global Store

  • Support and develop technologies to increase global collaboration and efficiency
  • Work directly with business teams to solve support needs with existing applications
  • Collect requirements and improve processes
  • Implement and maintain provided solutions
  • Support enterprise-wide implementations of Web Applications/SaaS applications
  • Collaborate with technical teams to ensure effective design

Requirements For Support Engineer III, Global Store

Java
Python
Linux
  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Strong written and oral communication skills
  • Ability to work with minimum supervision
  • Ability to learn technical concepts quickly

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