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Support Engineer III, Global Store

Global technology and e-commerce company that leads in online retail, cloud computing, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS
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Description For Support Engineer III, Global Store

Amazon is seeking a Support Engineer III for their Global Store team to help leverage and develop technologies that enhance global collaboration and efficiency. This role combines technical support and development responsibilities, working directly with business teams to maintain existing applications and improve processes. The position requires expertise in various technology stacks including SQL, Java, .NET, C#, Perl, and Python, as well as experience with enterprise SaaS applications.

The ideal candidate will be a quick learner with a strong sense of urgency, thriving in a fast-paced environment. They should be creative problem solvers passionate about innovation and customer experience, with strong communication skills and the ability to work independently. The role involves supporting and implementing web applications, working with distributed systems, and maintaining various technical solutions.

This position offers the opportunity to work with a leading global technology company, contributing to critical business operations while working with cutting-edge technologies. The role provides exposure to various platforms and tools including Laserfiche ECM, Concur, and custom-developed applications. Located in Bengaluru, India, this position is part of Amazon's global technical operations team, offering the chance to work on enterprise-scale solutions that impact the company's worldwide operations.

Working at Amazon means being part of a culture that emphasizes innovation, customer obsession, and technical excellence. The role offers the opportunity to work with talented professionals while solving complex technical challenges at scale.

Last updated a month ago

Responsibilities For Support Engineer III, Global Store

  • Support and develop technologies to increase global collaboration and efficiency
  • Work directly with business teams to solve support needs with existing applications
  • Collect requirements and improve processes
  • Implement and maintain solutions
  • Support enterprise-wide implementations of Web Applications/SaaS applications

Requirements For Support Engineer III, Global Store

Java
Python
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

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