Support Engineer III, REALM

The REALM Team at Amazon is seeking a Support Engineer/DevOps professional to join their Hyderabad location. This role is crucial in managing first-level support for over 100 different services in Amazon Transportation Technology. The position combines traditional DevOps responsibilities with hands-on technical support, requiring expertise in various programming languages and systems.

The ideal candidate will be responsible for troubleshooting production issues, developing monitoring solutions, and implementing fixes across multiple technology stacks. They'll work directly with development teams to improve applications and conduct technical mitigations. The role requires strong problem-solving abilities and the capability to coordinate with multiple teams including Development, Operations, and IT Support.

This position offers an opportunity to work with Amazon's global transportation systems, making a direct impact on customer experience. The role involves working with various technologies including Java, SQL, Python, and Linux, while also focusing on proactive system monitoring and optimization.

The successful candidate will need 2+ years of relevant experience, strong technical skills, and excellent communication abilities. They'll be part of a dynamic team that values quick learning and adaptability, working on high-impact projects that directly affect Amazon's transportation technology infrastructure.

This is an excellent opportunity for someone looking to grow their career in a fast-paced, technically challenging environment while contributing to one of the world's largest e-commerce and technology companies. The role offers exposure to diverse technologies and the chance to work on systems that impact millions of customers globally.