Support Engineer III, REALM

Amazon's REALM Team is seeking a Support Engineer III to join their transportation technology division in Bellevue. This role is crucial in maintaining and supporting 100+ different services within Amazon Transportation Technology. The position combines technical troubleshooting, system monitoring, and software development, making it ideal for engineers who thrive in a fast-paced environment.

The role offers an exciting opportunity to work with Amazon's worldwide transportation systems, where your solutions directly impact customers. You'll be responsible for first-level support of production applications, requiring quick learning ability and expertise in handling multiple concurrent tasks. The position involves significant interaction with Development, Operations, and IT Support groups, providing extensive exposure to various technical domains.

As a Support Engineer III, you'll be working with multiple programming languages including Python, Perl, and Shell scripting, as well as performing SQL queries and implementing fixes for internally developed code. The role requires both reactive problem-solving for immediate issues and proactive monitoring to prevent future outages.

The compensation package is competitive, ranging from $67,200 to $150,300 based on location and experience, plus additional benefits including equity and sign-on payments. This position offers an excellent opportunity to grow within Amazon's technical infrastructure while making a significant impact on global transportation systems.

The ideal candidate will combine technical expertise with strong communication skills, being able to work independently while collaborating effectively with multiple teams. This role provides an excellent opportunity to develop both technical and leadership skills while working on systems that impact Amazon's global operations.