Support Engineer III, Security Issue Management

Earth's most customer-centric company focused on innovation and enhancing customer experiences.
$67,200 - $150,300
Security
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · E-Commerce

Description For Support Engineer III, Security Issue Management

Amazon's Security Issues Management team is seeking a Support Engineer III to join their mission of protecting customer trust and maintaining high security standards. This role combines software development, security expertise, and technical support to create and maintain scalable security solutions across Amazon's vast ecosystem. The position offers a unique opportunity to impact every service at Amazon through security implementations.

The role involves designing and building security tools, automating processes, and providing expert guidance to teams across Amazon. You'll work with cutting-edge technology and be responsible for maintaining and optimizing security metrics and documentation. The position requires strong technical skills in scripting languages like Python and SQL, along with experience in troubleshooting complex systems.

Amazon Security values diverse experiences and maintains an inclusive culture where work-life harmony is prioritized. The team offers extensive opportunities for professional growth through knowledge-sharing, training, and career development resources. You'll be part of an organization responsible for creating and maintaining security standards across all of Amazon's products and services, from cloud to retail, entertainment to healthcare.

The ideal candidate will combine technical expertise with a passion for security and ability to work in a fast-paced, innovative environment. You'll collaborate with cross-functional teams, contribute to automation initiatives, and help drive security best practices across the organization. The role offers competitive compensation, comprehensive benefits, and the chance to work on security challenges at a massive scale.

Join a team that's central to maintaining customer trust and delivering secure customer experiences at one of the world's largest technology companies. You'll have the opportunity to shape security solutions that protect millions of customers while working alongside talented security professionals in a supportive, learning-oriented environment.

Last updated 3 hours ago

Responsibilities For Support Engineer III, Security Issue Management

  • Design, build, and maintain scalable security solutions
  • Develop and support tools used by Amazonians to enhance security posture
  • Serve as primary point of contact for builders and security partners
  • Develop and maintain security metrics and documentation
  • Utilize scripting languages to automate processes and create tools
  • Troubleshoot and diagnose complex issues within team-owned infrastructure
  • Support and enhance internally developed analysis tools
  • Leverage SQL for data collection, preparation, and analysis

Requirements For Support Engineer III, Security Issue Management

Python
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience scripting in modern programming languages
  • Experience troubleshooting and debugging technical systems
  • Knowledge of web services, distributed systems, and web application development (preferred)
  • Experience troubleshooting & maintaining hardware & software RAID (preferred)

Benefits For Support Engineer III, Security Issue Management

Medical Insurance
401k
  • Medical benefits
  • Financial benefits
  • Flexible work hours
  • Training and career development opportunities
  • Inclusive team culture
  • Work-life harmony

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