Support Engineer, IN Grocery & Food Tech

Fresh is a rapidly expanding multi-billion dollar grocery business across India, aiming to become the country's largest and most beloved grocery service. As a Support Engineer in the team, you'll play a crucial role in Amazon's grocery seller empowerment initiative, working on systems that enable sellers to sell grocery items at scale. You'll be responsible for managing tier-1 systems, implementing code changes, handling configurations, and identifying automation opportunities. The role involves close collaboration with SDEs and QAs, giving you comprehensive exposure to the end-to-end system. You'll work on inventory management, catalog systems, pricing mechanisms, promotions, and order fulfillment. This position offers an exciting opportunity to be part of Amazon's growing grocery tech ecosystem, where you'll contribute to scaling operations and improving system efficiency. The role combines technical support with development work, making it ideal for those interested in both operational excellence and coding. You'll be part of a team that's shaping the future of online grocery shopping in India, working with cutting-edge technology and solving complex challenges at scale. The position offers exposure to critical business systems and the chance to make a significant impact on Amazon's grocery business growth.