Support Engineer - Intelligent Document Processing

Amazon

Global technology company specializing in e-commerce, cloud computing, and artificial intelligence

Bengaluru, Karnataka, India

Machine Learning

Mid-Level Software Engineer

In-Person

5,000+ Employees

2+ years of experience

AI · Enterprise SaaS

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Description For Support Engineer - Intelligent Document Processing

Amazon is seeking a talented Support Engineer to join their team working at the intersection of AI and compliance. This role focuses on leveraging large language models (LLMs) and advanced machine learning techniques to develop and maintain automated systems for validating compliance documents. The position offers an exciting opportunity to work with cutting-edge AI technology while solving real-world compliance challenges.

The ideal candidate will combine strong technical skills in Python and machine learning frameworks with an understanding of compliance processes and regulatory environments. You'll be responsible for implementing and fine-tuning LLMs, developing validation algorithms, and providing technical support to internal teams and clients.

This role is perfect for someone who enjoys working with advanced AI technologies and has a passion for solving complex problems. You'll be part of a team that's pushing the boundaries of how AI can be applied to compliance and document processing, making regulatory processes more efficient and accurate.

Working at Amazon means joining one of the world's most innovative companies, with access to vast resources and opportunities to make a significant impact. The position offers the chance to work on meaningful projects that combine cutting-edge AI technology with practical business applications in compliance and regulatory domains.

The role requires excellent problem-solving abilities and strong communication skills, as you'll be working with both technical and non-technical stakeholders. If you're excited about applying AI to solve real-world compliance challenges and want to be part of a team that's shaping the future of automated document processing, this position offers an excellent opportunity to grow your career at the forefront of AI technology.

Last updated 3 months ago

Responsibilities For Support Engineer - Intelligent Document Processing

Implement and fine-tune large language models to process and analyze compliance documentation
Develop and optimize machine learning algorithms for automated document validation
Collaborate with compliance experts to translate regulatory requirements into AI-driven processes
Troubleshoot and resolve issues related to AI-powered compliance validation system
Stay up-to-date with latest advancements in NLP, LLMs, and AI
Provide technical support and guidance to internal teams and clients

Requirements For Support Engineer - Intelligent Document Processing

Python

Bachelor's or Master's degree in Computer Science, AI, or related field
Strong programming skills, particularly in Python and machine learning frameworks (TensorFlow, PyTorch)
Experience working with large language models and natural language processing techniques
Familiarity with compliance processes and regulatory environments (GDPR, HIPAA, SOX)
2+ years of software development or technical support experience
Experience scripting in modern program languages
Experience troubleshooting and debugging technical systems

Amazon

Global technology company specializing in e-commerce, cloud computing, and artificial intelligence

Bengaluru, Karnataka, India

Machine Learning

Mid-Level Software Engineer

In-Person

5,000+ Employees

2+ years of experience

AI · Enterprise SaaS

Amazon

Furthest Point From Origin

Data Structures & AlgorithmsEasy

You are given a string moves of length n consisting only of characters 'L', 'R', and '_'. The string represents your movement on a number line starting from the origin 0. In the ith move, you can choose one of the following directions: move to the left if moves[i] = 'L' or moves[i] = '_' move to the right if moves[i] = 'R' or moves[i] = '_' Return the *distance from the origin* of the *furthest* point you can get to after n moves. Example 1: Input: moves = L_RL__R Output: 3 Explanation: The furthest point we can reach from the origin 0 is point -3 through the following sequence of moves LLRLLLR. Example 2: Input: moves = R__LL Output: 5 Explanation: The furthest point we can reach from the origin 0 is point -5 through the following sequence of moves LRLLLLL. Example 3: Input: moves = _ Output: 7 Explanation: The furthest point we can reach from the origin 0 is point 7 through the following sequence of moves RRRRRRR.

Strings

Greedy Algorithms

Amazon

Describe the system design of your Salesforce integration with a Java backend.

System DesignMedium

Let's discuss the system design of your existing Salesforce integration with a Java backend. Could you please elaborate on the architecture, including specific details about data flow, integration patterns, and technologies used? For example, walk me through a scenario where a new account is created in Salesforce, and how that information propagates to your Java backend system. What mechanisms are in place for real-time updates versus batch processing? How do you handle data transformations and ensure data integrity across both systems? What are the key considerations for scalability, security, and fault tolerance in your design? Finally, describe the monitoring and alerting mechanisms you have implemented to ensure the integration is running smoothly and to quickly identify and address any issues that may arise. Provide details on the error handling strategies employed to prevent data loss or corruption in the event of failures.

Graphs

Database Problems

Dynamic Programming

Arrays

Amazon

Tell me about yourself

Behavioral

Tell me about yourself. To help me understand your background, please structure your response by including the following: A brief overview of your educational background: Where did you go to school, what did you study, and what were your key areas of focus or specializations? A summary of your professional experience: Walk me through your previous roles, highlighting the companies you worked for, your responsibilities, and the significant projects you contributed to. Be sure to mention any accomplishments or quantifiable results you achieved. Skills and areas of expertise: What are your strongest technical skills and areas of expertise? Provide specific examples of how you've applied these skills in previous projects or roles. For instance, if you're proficient in Python, describe a project where you used Python to solve a complex problem. Your motivations and interests: What are you passionate about in the field of technology, and what motivates you to pursue a career in this area? What specific aspects of software engineering or your chosen field do you find most exciting or rewarding? Your career goals: Where do you see yourself in the next 3-5 years? What are your short-term and long-term career aspirations, and how does this role align with your overall goals? Are you looking to specialize in a particular area, take on leadership responsibilities, or make a significant impact in a specific industry? By providing this structured overview, I hope to gain a better understanding of your background, skills, and aspirations, and how they align with the goals and requirements of this position.

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