Support Engineer IV, REALM

Amazon's REALM Team is seeking a Senior Support Engineer/DevOps professional to join their dynamic transportation technology division. This role represents a unique opportunity to impact Amazon's vast transportation infrastructure, working with over 100 different services that directly affect customer experiences.

The position combines traditional DevOps responsibilities with high-stakes production support, requiring expertise in multiple programming languages including Java, Python, Ruby, and SQL. You'll be at the forefront of maintaining and improving critical transportation systems, working in a fast-paced environment that demands quick learning and adaptability.

As a Support Engineer IV, you'll collaborate with multiple development teams, operations groups, and IT support teams, providing you with broad exposure to Amazon's technical ecosystem. Your responsibilities will range from troubleshooting complex production issues to developing sophisticated monitoring solutions and automating support processes.

The role offers competitive compensation ranging from $81,400 to $182,000 annually, depending on location and experience, plus additional benefits including equity, sign-on bonuses, and comprehensive medical coverage. This is an excellent opportunity for experienced technologists who excel in high-pressure environments and want to make a significant impact on global transportation systems.

You'll be joining Amazon's transportation technology team, working on systems that power one of the world's largest logistics networks. The position offers extensive growth opportunities, exposure to cutting-edge technology, and the chance to work on solutions that affect millions of customers daily.

The ideal candidate will bring strong technical abilities, excellent communication skills, and a proactive approach to problem-solving. If you're passionate about large-scale systems, enjoy solving complex technical challenges, and want to be part of a team that's revolutionizing global transportation technology, this role offers the perfect blend of challenge and opportunity.