Support Engineer, Local Shops on Amazon

Global e-commerce and technology company building unique Amazon-first innovations for marketplace and seller solutions.
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
E-Commerce · Enterprise SaaS
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Description For Support Engineer, Local Shops on Amazon

Amazon's India & Emerging Consumer Tech organization is seeking a Support Engineer to join their Seller & Fulfillment Tech team. This role is part of a mission to transform how India buys and sells, working on innovative solutions that impact billions of customers worldwide.

The position offers an opportunity to work with cutting-edge technologies including AWS services (Elastic Search, Lambda, ECS, DynamoDB) while building scalable e-commerce solutions. You'll be part of a high-performance agile ecosystem where engineers directly connect with customers through seller/FC/Delivery Station visits.

The role involves building new system capabilities for strategic business initiatives, focusing on marketplace trust, seller experience, fulfillment, global trade, and supply chain solutions. You'll work alongside highly skilled engineers on high-scale, highly available systems that serve multiple marketplaces.

As a Support Engineer, you'll contribute to design, implementation, and launch of key product features. The position offers significant influence on product roadmap and technical decisions. You'll be responsible for ensuring quality, scalability, and operational excellence while working closely with senior engineers and product managers.

This is an ideal opportunity for someone passionate about creating robust solutions that delight customers and impact hundreds of millions of users. The role requires strong ownership mentality and the ability to deliver end-to-end solutions in a fast-paced environment. You'll be part of Amazon's mission to reach the next billion customers and help transform the quality of living in India through technological innovation.

Last updated 3 months ago

Responsibilities For Support Engineer, Local Shops on Amazon

  • Ownership of product/feature end-to-end for all phases from development to production
  • Ensuring developed features are scalable and highly available
  • Work closely with senior engineers for refining design and implementation
  • Management and execution against project plans and delivery commitments
  • Assist in hiring and development of technical talent
  • Create and execute quality plans, test strategies and processes
  • Contribute intellectual property through patents

Requirements For Support Engineer, Local Shops on Amazon

Node.js
Python
Java
  • 1+ years of software development, or 1+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience scripting in modern program languages

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