Support Engineer, Managed Operations

AWS is launching its first European Sovereign Cloud (ESC), a major milestone in Utility Computing. As a Support Engineer in the AWS Managed Operations team, you'll be instrumental in building and leading operations for high-availability AWS services. The role involves working with EC2, S3, Dynamo, Lambda, and Bedrock for EU customers. You'll collaborate with technology leaders to enhance operations, focusing on availability, reliability, and performance optimization. This position offers an excellent opportunity for those early in their careers to gain experience with distributed systems while contributing to AWS' customer-centric innovation. The role includes participating in on-call rotations and working with global AWS teams to influence service evolution. AWS values diverse experiences and provides comprehensive support for career growth, including mentorship and knowledge-sharing resources. The position is based in Berlin, Germany, and offers relocation support within the EU. You'll be part of AWS Utility Computing, which provides foundational services and continuous product innovations that define industry standards.