Support Engineer, Managed Operations

AWS is launching its first European Sovereign Cloud (ESC), a significant milestone in Utility Computing. This role is part of the AWS Managed Operations team, focusing on building and leading operations for high-availability AWS services including EC2, S3, Dynamo, Lambda, and Bedrock for EU customers. The position offers an excellent opportunity for engineers to gain hands-on experience with distributed systems while contributing to a best-in-class development and operations team.

The role involves working with global AWS teams to launch the ESC in 2025, improving service reliability, and ensuring optimal performance. Daily responsibilities include system maintenance, problem-solving, and continuous improvement of services and procedures. Team members participate in on-call rotations and collaborate with technology leaders to enhance AWS services.

AWS, as the world's leading cloud platform, provides an inclusive work environment that values diverse experiences and perspectives. The company offers strong career growth opportunities through mentorship, knowledge-sharing, and professional development resources. The culture emphasizes work-life harmony and supports employee-led initiatives that promote inclusion and innovation.

This position is ideal for engineers passionate about cloud computing, seeking to work with cutting-edge technology while making a significant impact on AWS's European operations. The role offers exposure to various AWS services and the opportunity to work with a team dedicated to customer satisfaction and technological innovation.