Support Engineer, SmartCommerce

Amazon India is seeking a Support Engineer to join their Engineering team in Bangalore. This role offers a unique blend of technical support and development work, where you'll split your time between supporting merchant and shopper-facing systems and collaborating with SDE2s on automation and analytics projects. The position requires expertise in REST APIs, AWS services, debugging, and database operations.

The role presents an excellent opportunity to join Amazon's world-class technical teams and work alongside top-tier engineers. Amazon provides comprehensive professional development through mentoring programs with experienced engineers and regular tech talks with technology Principals. There are defined career paths within multiple streams for engineers passionate about operational excellence and customer-focused technical innovation.

As a Support Engineer, you'll be at the intersection of development and operations, helping to build and maintain critical systems that power Amazon's e-commerce platform. The role offers hands-on experience with cutting-edge technologies and the chance to solve complex technical challenges at scale. You'll be part of a team that values both technical expertise and customer focus, with opportunities to grow into more advanced software development roles.

Amazon's inclusive culture and commitment to employee development make this an ideal position for someone looking to build a career in technical operations and software development. The role combines practical support experience with development opportunities, providing a solid foundation for career growth in either direction. You'll gain valuable experience working with enterprise-scale systems while contributing to one of the world's leading technology companies.