Support Engineer, Software Development

Join Amazon's Seller Engagement and Enablement team in a dynamic role supporting seller onboarding to the Amazon platform in India. This position combines technical support with hands-on development work, making it ideal for engineers interested in both customer service and coding. You'll be part of a fast-growing team that's transforming how India buys and sells online.

The role involves working with various AWS services and requires both technical expertise and strong communication skills. You'll be responsible for supporting sellers across multiple channels, including desktop and mobile platforms, helping them optimize their business operations on Amazon. This includes providing registration support, assisting with shipping options, and offering guidance on provider networks and brand growth strategies.

As a Support Engineer, you'll have the opportunity to work on key platforms that shape product and business direction. The team actively participates in defining crucial product features that impact seller success and growth. You'll be involved in both technical problem-solving and business process improvement, using your programming skills to automate solutions and enhance system efficiency.

The position offers exposure to modern cloud technologies and distributed systems, with opportunities to work on AWS services like Lambda, SQS, and DynamoDB. You'll be part of a team that values both technical excellence and customer service, making it an excellent opportunity for someone looking to combine development skills with business impact.

This role is perfect for someone early in their career who wants to gain experience with enterprise-scale systems while developing both technical and business acumen. You'll work in a collaborative environment that encourages learning and growth, with opportunities to contribute to significant business initiatives that directly impact Amazon's seller ecosystem in India.