Support Engineer, Support Engineering

Amazon's International Seller Services Tech organization is seeking a Support Engineer to join their dynamic team. This role is crucial in enabling worldwide sellers to succeed across Amazon's global marketplaces. As a Support Engineer, you'll be responsible for providing technical assistance to customers, ensuring smooth operation of software products, and supporting key services for seller growth.

The position involves working with marketplace/region expansions, infrastructure operations, and addressing hardware and software risks. You'll collaborate closely with development teams to identify and resolve software bugs, improve product quality, and maintain system health. The role requires strong troubleshooting skills, the ability to automate workflows, and maintain comprehensive product knowledge.

The organization's mission focuses on delivering seamless experiences for Amazon Sellers across their journey, enabling them to list millions of products at scale across multiple categories and languages. The team partners with Amazon Business to build best-in-class solutions that allow B2B Sellers to reach a wide customer base and drive billions in revenue.

This is an excellent opportunity for someone passionate about technical support and engineering, who wants to make a significant impact on global e-commerce operations. The support engineering team plays a key role in optimizing developer productivity and contributing to seller growth. The position offers the chance to work with cutting-edge technologies and be part of a team that directly influences Amazon's worldwide marketplace success.