Support Engineer, TFS

Global technology and e-commerce company that leads in cloud computing, digital streaming, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Logistics · Finance

Description For Support Engineer, TFS

Transportation Financial Systems (TFS) at Amazon is seeking a Support Engineer to join their team that manages critical financial technology components for the transportation business. This role sits at the intersection of logistics and finance, working on systems that handle financial document creation, expense auditing, accounting, payments, and cost allocation functions across all transportation programs.

The position offers a unique opportunity to work with highly scalable, next-generation products that operate at a granular level to reconcile transportation financial accounts with zero manual entries. You'll be part of a team that's building a global product suite for all freight modes, touching every single package movement across Amazon.

As a Support Engineer, you'll be responsible for maintaining and improving these critical systems through troubleshooting, monitoring solution development, and software maintenance. You'll work with various technologies including Java, Ruby, and SQL, while creating infrastructure setups for financial programs.

The role requires someone who can thrive in a fast-paced environment, demonstrate strong problem-solving abilities, and maintain professionalism under pressure. You'll need to be proactive in identifying potential issues before they occur and implement preventive solutions. The position offers exposure to both financial systems and transportation logistics, providing excellent opportunities for learning and growth.

This is an ideal opportunity for someone who wants to work at the intersection of technology and finance while making a significant impact on Amazon's global transportation operations. You'll be part of a team that's abstracting logistics complexities from the financial world and financial complexities from the logistics world, contributing to the efficiency of one of the world's largest e-commerce operations.

Last updated 3 months ago

Responsibilities For Support Engineer, TFS

  • Troubleshooting, diagnosing and fixing production software issues
  • Developing monitoring solutions
  • Performing software maintenance and configuration
  • Implementing fixes for internally developed code
  • Performing SQL queries and resolving technical challenges
  • Functional end to end testing and debugging
  • Creating infrastructure stack setup for financial programs
  • Working on Amazon Corporate and Divisional Software projects
  • Automation of support processes and documentation

Requirements For Support Engineer, TFS

Java
Ruby
Linux
  • Bachelor's degree in engineering or equivalent
  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

Benefits For Support Engineer, TFS

Medical Insurance
Visa Sponsorship
  • Workplace accommodation available for disabilities
  • Medical Insurance
  • Visa Sponsorship

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