System Development Engineer, Catalog Support and Programs

Amazon Selection and Catalog Systems (ASCS) is seeking a System Development Engineer to join their Catalog Support and Programs (CSP) team. This role is crucial in supporting the world's largest e-Commerce products catalog, which processes hundreds of millions of updates across billions of products. As part of the Services Support Team, you'll be responsible for providing critical support to ASCS Engineering teams, managing system vulnerabilities, and driving operational excellence.

The position offers an exciting opportunity to work with massively scaled distributed systems, applying technologies spanning parallel processing, storage, Machine Learning, Natural Language Processing, and Image Recognition. You'll be instrumental in maintaining and improving the systems that power Amazon's worldwide online buying experience.

The ideal candidate will be a self-starter who excels in ambiguous environments, possesses strong attention to detail, and can effectively work with data from multiple sources. You'll need excellent system/tool coding abilities and a solid understanding of AWS services. The role requires strong communication skills to work effectively with engineering teams and shape analytical deliverables.

Key responsibilities include handling system and service tickets, supporting software deployments, building automation tools, and driving root cause resolutions for recurring issues. You'll work in a dynamic environment where you'll contribute to operational excellence while collaborating with diverse, cross-functional teams.

This is an excellent opportunity for someone who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and wants to make a significant impact on Amazon's global e-commerce infrastructure. The role offers exposure to cutting-edge technologies and the chance to work with top-tier engineers who are passionate about innovation and solving challenging problems at scale.