System Development Engineer, Field Oper Return & ReCommerce

Earth's most customer-centric company focused on returns, recommerce, and sustainability
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · E-Commerce

Description For System Development Engineer, Field Oper Return & ReCommerce

Amazon's Worldwide Returns, ReCommerce & Sustainability (WW RR&S) team is seeking a System Development Engineer to join their innovative organization dedicated to 'making zero happen.' The role focuses on supporting software applications responsible for shipment, item availability, customer promises, and fulfillment services processes.

The team's mission revolves around the '4 Zeros': eliminating defects causing returns, delivering zero cost returns, sending zero waste to landfill, and achieving net-zero carbon emissions. This position offers an opportunity to work on high-impact projects that directly affect customer experience while contributing to Amazon's sustainability goals.

As a System Development Engineer, you'll be working with various technologies including Java, Python, Ruby, and SQL, handling production software issues, developing monitoring solutions, and automating operational activities. The role requires strong problem-solving abilities, excellent communication skills, and the capability to work independently while coordinating with multiple teams.

The position offers substantial career growth opportunities within an established team backed by strong leadership committed to operational excellence. You'll be part of a team that manages the lifecycle of returned or damaged products, implements machine learning models for optimization, and develops new channels for product reuse.

This is an ideal opportunity for someone who wants to combine technical expertise with environmental impact, working in a fast-paced environment where your solutions directly influence customer satisfaction and sustainability initiatives. The role offers a reasonable work-life balance while being part of Amazon's mission to be Earth's most customer-centric company.

Last updated 2 days ago

Responsibilities For System Development Engineer, Field Oper Return & ReCommerce

  • Troubleshooting, diagnosing and fixing production software issues
  • Developing monitoring solutions
  • Performing software maintenance and configuration
  • Implementing fixes for internally developed code
  • Performing SQL queries
  • Building and developing tools for automating daily operational activities
  • Working alongside development on Amazon Corporate and Divisional Software projects
  • Updating/enhancing current software
  • Automation of support processes and documentation of systems
  • Identifying problems before they happen and implementing preventive solutions

Requirements For System Development Engineer, Field Oper Return & ReCommerce

Java
Python
Ruby
  • Knowledge of at least one modern programming language such as C, C++, Java, or Perl
  • Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
  • Experience tools for automation (building, testing, releasing or monitoring)
  • Detail oriented with superior verbal and written communication skills
  • Strong organizational skills
  • Ability to work independently
  • Ability to maintain professionalism under pressure

Interested in this job?

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