System Development Engineer I, Ads Partner Experience & Growth

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products.

The Advertising API team is seeking System Development engineers to provide support to external customers as they build business-critical applications on Amazon's Advertising API. You will represent Amazon and our Advertising organization, investigating and working with API developers to ensure compliance with our API program policies. You'll develop processes to identify gaps in our technical solutions or abuse of our API policies and work on prevention strategies to improve the developer experience.

Key responsibilities include:

• Troubleshooting, debugging, and resolving computer-identified alarms
• Making feature enhancements and bug fixes
• Performing software deployments and migrations
• Automating routine operational tasks
• Developing tools and automations for human-free operations
• Providing solutions to product and API-related questions
• Writing code samples, tutorials, and technical articles
• Auditing partner behavior for compliance
• Collaborating with internal stakeholders for customer communication
• Driving projects to improve support-related processes

This role is ideal for engineers who thrive in creating automation to reduce operational workload. You should be focused on developing internal services written in Python, Ruby, JavaScript or similar languages, with an understanding of APIs.

Join our elite Advertising API team to provide troubleshooting and operations support, and innovate to replace operational tasks with scripts and code. If you're passionate about new technologies and customer success, this is the perfect opportunity for you.