System Development Engineer-I, Amazon Pay

Global technology company specializing in e-commerce, cloud computing, and digital payments through Amazon Pay.
DevOps
Entry-Level Software Engineer
In-Person
2+ years of experience
Finance

Description For System Development Engineer-I, Amazon Pay

Join Amazon Pay as a System Development Engineer-I in a role that offers exciting opportunities to tackle complex technical challenges while working with diverse customers worldwide. As part of the Amazon Payments team in Japan (JPP), you'll be responsible for managing payments for JP Stores business through payment acceptance, COP, and customer experience for both credit cards and non-card payments.

The position requires deep understanding of technology landscapes and evaluation of new technologies. You'll be an influential team member collaborating with peers and senior leaders to define and refine operational excellence standards across Amazon Pay. Your responsibilities span from handling support tickets and troubleshooting to developing tools for operations and maintenance.

You'll work with various technologies including Ruby, Rails, Java, Python, shell scripts, and AWS. The role involves maintaining SLAs through proactive issue detection, collaborating with development teams, and contributing to knowledge base development. You'll be part of a team managing successful merchant and marketplace integrations, including Amazon branded payment products like co-branded Credit Cards, Shop with Points, and Gift Cards.

This is an excellent opportunity for someone with DevOps experience who enjoys working in a dynamic, varied environment. You'll have the chance to influence technical decisions, participate in design discussions, and contribute to building scalable solutions. The position offers exposure to a wide range of payment technologies and business contexts, making it ideal for those looking to grow their career in financial technology while working for a global leader in e-commerce.

Last updated 25 days ago

Responsibilities For System Development Engineer-I, Amazon Pay

  • Handle incoming support tickets, troubleshoot, research root causes, and resolve defects
  • Provide software support in staging and production environments
  • Develop tools for operations and maintenance
  • Generate system and support status reports
  • Maintain SLAs through proactive issue detection and reporting
  • Read and understand complex application code and make code fixes
  • Work on operations and maintenance coding projects
  • Collaborate with development teams on support issues
  • Build team-specific knowledge base
  • Work with customers and internal partners to understand business impacts

Requirements For System Development Engineer-I, Amazon Pay

Python
Ruby
Java
Linux
  • Experience in automating, deploying, and supporting infrastructure
  • Experience programming with at least one modern language (Python, Ruby, Golang, Java, C++, C#, Rust)
  • Experience with Linux/Unix
  • Experience in networking, storage systems, operating systems
  • 2+ years of DevOps or SysOps in large-scale software development environment
  • Knowledge of best practices for software deployment
  • Knowledge of computer science fundamentals

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