System Development Engineer II, REALM

The REALM Team in Hyderabad is seeking a System Development Engineer II/DevOps professional to provide first-level support for production software application issues across 100+ services in Amazon Transportation Technology. This role involves troubleshooting, diagnosing, and resolving production software issues, developing monitoring solutions, performing software maintenance and configuration, and implementing fixes for internally developed code (Perl, Ruby, Java). The ideal candidate will be detail-oriented, possess strong communication and organizational skills, and be able to work independently under pressure. Key responsibilities include:

1. Leveraging and developing technologies to increase global collaboration and efficiency
2. Working directly with development teams to improve applications through technical mitigations and deep dives
3. Collaborating with other technical teams to ensure effective design across platform stacks
4. Building proactive detection mechanisms for software performance using in-house tools
5. Developing tools and automations to optimize systems and simplify processes

The role requires experience in automating, deploying, and supporting large-scale infrastructure, programming skills in modern languages (Python, Ruby, Golang, Java, C++, C#, Rust), Linux/Unix experience, and familiarity with CI/CD pipelines. Experience with distributed systems at scale is preferred.

This position offers the opportunity to make a direct impact on customers and gain broad experience working with various development, operations, and IT support groups. The successful candidate will play a crucial role in maintaining and improving Amazon's transportation technology systems, contributing to the company's global logistics and delivery capabilities.