System Development Engineer, NA GC

PAE's mission is to build the most trusted, intuitive, and accessible payment experience on earth. We enable new and existing shoppers anywhere in the world to pay, on and off Amazon, using their preferred payment method that works in the ways in which they are accustomed. We delight our non-shopping customers such as Sellers, developers, and internal Amazon businesses with seamless, supported experiences.

Key responsibilities include:

• Troubleshooting, diagnosing, and fixing production software issues
• Developing tools, automation, and monitoring solutions
• Performing software maintenance and configuration
• Implementing fixes for internally developed code (JAVA and Ruby with Rails)
• Updating, tracking, and resolving technical challenges
• Improving operational excellence and readiness of the systems
• Providing support for incoming tickets across multiple products, features, and services
• Working on operations and maintenance-driven coding projects
• Software deployment support in staging and production environments
• Developing tools to aid operations and maintenance
• System and Support status reporting
• Ownership of one or more Digital products or components
• Customer notification and workflow coordination

We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, supporting payment methods choice, installments, reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting challenges.

If you are excited about learning and working on large-scale distributed systems, enjoy troubleshooting and solving complex problems, consider joining our team in Bangalore. You'll have the opportunity to grow with one of the fastest-growing areas of Amazon's e-commerce platform.