Systems Engineer, ESC Managed Operations
Description For Systems Engineer, ESC Managed Operations
AWS is launching its first European Sovereign Cloud (ESC), a groundbreaking initiative in utility computing. This role offers an exciting opportunity to join AWS Managed Operations team, where you'll be instrumental in building and leading operations for high-availability AWS services like EC2, S3, Dynamo, Lambda, and Bedrock, specifically for EU customers.
As a Systems Engineer, you'll be at the forefront of the ESC launch in 2025, working with global AWS teams to shape the future of AWS services. Your daily responsibilities will involve collaborating with technology leaders, enhancing operations, and ensuring optimal service performance across availability, reliability, latency, and efficiency metrics.
The position involves working within AWS Utility Computing (UC), which provides foundational services and continuous product innovations. You'll be part of a team supporting critical infrastructure services including Compute, Database, Storage, IoT, Platform, and Productivity Apps.
The role requires participation in 24x7 on-call rotations, demonstrating AWS's commitment to maintaining operational excellence. You'll work in a diverse, inclusive environment that values continuous learning and work-life harmony. AWS offers comprehensive support, including relocation assistance within the EU, mentorship opportunities, and career development resources.
This is an ideal opportunity for experienced professionals who want to make a significant impact in cloud computing while working with cutting-edge technology. You'll be joining a company known for its customer-centric approach and innovative spirit, with the chance to shape the future of European cloud infrastructure.
The position is based in Dublin, Ireland, and requires strong technical skills in cloud systems, scripting languages (Python, Ruby, Bash), and modern programming languages (Java, TypeScript). You'll be part of a team that values diverse experiences and perspectives, contributing to AWS's mission of becoming Earth's Best Employer.
Responsibilities For Systems Engineer, ESC Managed Operations
- Oversee the launch of the European Sovereign Cloud (ESC) in 2025
- Work with global AWS teams to influence service and technology evolution
- Collaborate with technology leaders to improve operations
- Ensure high availability, reliability, latency, performance, and efficiency of ESC
- Participate in on-call rotations for incident resolution
- Support development and management of Compute, Database, Storage, IoT, Platform, and Productivity Apps services
- Review operational health of services
- Provide feedback on change management documents
- Develop and test scripts for workflow enhancement
Requirements For Systems Engineer, ESC Managed Operations
- Experience supporting cloud systems or other services
- Proficient troubleshooting and anticipating system performance issues
- Proficient in executing standard operating procedures
- Knowledge of scripting in Bash, Python, or Ruby
- Coding experience in modern languages like Java, TypeScript
- Fluency in written and spoken English
- Legal right to work in Ireland
Benefits For Systems Engineer, ESC Managed Operations
- Relocation support within European Union
- Mentorship and career growth opportunities
- Work-life harmony
- Inclusive team culture
- Employee-led affinity groups
- Continuous learning opportunities
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