Systems Engineer, Managed Operations

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing services.
Cloud
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Systems Engineer, Managed Operations

AWS is launching its first European Sovereign Cloud (ESC), a groundbreaking initiative in utility computing. This role is part of the AWS Managed Operations team, created in April 2023, focusing on operating UC-owned services in Sovereign, GovCloud, and commercial regions. The position involves building and leading operations teams for high-availability AWS services like EC2, S3, Dynamo, Lambda, and Bedrock, specifically for EU customers.

The role combines technical leadership with operational excellence, requiring collaboration with global teams to influence AWS service evolution. You'll be instrumental in launching the ESC in 2025, ensuring superior service delivery through improved availability, reliability, and performance metrics. The position involves working with cutting-edge cloud technologies while maintaining the highest standards of customer service.

As a Systems Engineer in Managed Operations, you'll join an organization dedicated to reducing operational load through long-term engineering projects. The role offers unique challenges in operating AWS's first Sovereign partition product, requiring EU resident operators to maintain accountability and transparency. This position is perfect for experienced professionals passionate about cloud computing and interested in shaping the future of European cloud infrastructure.

AWS values diversity and provides an inclusive environment where different perspectives are welcomed. The company offers excellent career growth opportunities, including mentorship programs and continuous learning experiences. Work-life harmony is prioritized through flexible arrangements, making this an ideal opportunity for those seeking both professional growth and personal balance.

The role is based in Dublin, Ireland, and comes with comprehensive support, including relocation assistance for EU candidates. Join AWS in this pivotal role and be part of building a best-in-class development engineering and operations team that's setting new standards in cloud computing.

Last updated 16 days ago

Responsibilities For Systems Engineer, Managed Operations

  • Oversee the launch of the European Sovereign Cloud (ESC) in 2025
  • Work with global AWS teams and influence AWS services evolution
  • Collaborate with technology leaders
  • Contribute to day-to-day operations enhancement
  • Ensure improvements in availability, reliability, latency, performance, and efficiency of ESC
  • Participate in on-call rotations for out-of-hours incident resolution
  • Deliver scalable services for EU customers
  • Support development and management of Compute, Database, Storage, IoT, Platform, and Productivity Apps services

Requirements For Systems Engineer, Managed Operations

Python
Java
TypeScript
Ruby
  • Experience supporting cloud systems or other services
  • Proficient troubleshooting and anticipating problems that affect performance, reliability, or availability of software systems
  • Proficient executing standard operating procedures and following operational best practices
  • Knowledge of scripting processes in Bash, Python, or Ruby or coding in Java, TypeScript, or similar
  • Fluency in written and spoken English
  • Legal right to work in Ireland

Benefits For Systems Engineer, Managed Operations

  • Relocation support within EU
  • Flexible work hours
  • Career development opportunities
  • Mentorship programs
  • Employee-led affinity groups
  • Inclusive work culture

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