Technical Account Manager

As a Technical Account Manager at AWS, you'll be at the forefront of helping large enterprises navigate their cloud computing challenges. This role combines technical leadership with customer-facing responsibilities, making you the primary operational point of contact for major customers. You'll work with organizations ranging from startups to large enterprises, helping them implement and optimize their AWS cloud solutions.

Your responsibilities will span across technical problem-solving, strategic planning, and relationship management. You'll be instrumental in ensuring customers' applications are well-designed and can scale to handle major global events like the Super Bowl, World Cup, and Olympics. The role requires a unique blend of technical expertise and business acumen, as you'll be working directly with C-level executives while also diving deep into technical architectures.

AWS offers an inclusive culture that values diverse experiences and continuous learning. The company provides extensive career development opportunities, including knowledge-sharing platforms, mentorship programs, and employee-led affinity groups. AWS emphasizes work-life harmony and flexibility, ensuring that success at work doesn't come at the expense of personal life.

The position requires strong technical engineering background with at least 5 years of experience, bilingual proficiency in Mandarin and English, and expertise in various technical domains including GenAI, AI/ML, compute, storage, networking, and more. You'll be joining a company that's pioneering cloud computing and continues to innovate, trusted by customers from successful startups to Global 500 companies.

This role offers the opportunity to shape the future of cloud computing while working with cutting-edge technologies and some of the world's largest organizations. You'll be part of AWS's mission to be Earth's Best Employer while helping customers achieve their technical and business objectives through cloud technology.