Technical Account Manager

Amazon Web Services (AWS) is seeking a Technical Account Manager to join their Enterprise Support team. This role combines technical expertise with customer relationship management, serving as a trusted advisor and cloud operations architect for Enterprise Support customers. The position requires a professional who can bridge the gap between technical implementation and business strategy, helping customers maximize their AWS cloud investment.

As a Technical Account Manager, you'll work with a diverse portfolio of customers, from emerging startups to large enterprises, providing guidance on architecture, support strategy, and operational excellence. You'll be responsible for ensuring AWS environments remain healthy while optimizing costs and reducing complexity. The role demands strong technical knowledge of AWS services including EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, and IoT.

The ideal candidate brings 3+ years of technical engineering experience, with a background in cloud technologies and customer-facing roles. Fluency in both English and Hebrew is required, as you'll be working with Israeli market customers. You'll need to demonstrate expertise in various technical domains including compute, storage, networking, databases, and security, while maintaining strong communication skills to engage with both technical teams and C-suite executives.

AWS offers a supportive work environment that values work-life harmony and promotes inclusive team culture. You'll have access to mentorship opportunities, ongoing learning experiences, and career development resources. The company's commitment to diversity is reflected in employee-led affinity groups and various initiatives that celebrate differences.

This role is perfect for someone who is passionate about cloud technology, customer-obsessed, and eager to help organizations transform their businesses through AWS services. You'll be part of a global team that's driving cloud innovation and helping customers achieve their business objectives through technology.