Technical Account Manager, AWS Enterprise Support

AWS is seeking a Technical Account Manager to serve as a trusted advisor and cloud operations architect for Enterprise Support customers. This role combines technical expertise with customer relationship management, focusing on helping customers maximize their AWS cloud technology investment. The position involves working with a diverse range of customers, from startups to large enterprises, providing architectural guidance, support strategy, and operational excellence.

As a TAM, you'll be part of AWS's rapidly expanding EMEA team, where you'll have numerous opportunities to develop your technical, consulting, and leadership skills. The role requires a strong understanding of AWS services including EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, and IoT. You'll work alongside talented cloud technologists while expanding your knowledge of AWS products and services.

The ideal candidate will have experience in technical account management or similar roles, with strong knowledge of cloud computing concepts and operational parameters. You'll need excellent communication skills to articulate complex technical concepts to various audiences, from developers to C-suite executives. The role offers a balance of technical problem-solving and strategic customer relationship management.

AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning experiences. The company offers comprehensive benefits including healthcare, mentorship opportunities, and support for work-life harmony. This position is perfect for someone who is passionate about cloud technology, customer success, and professional growth in a dynamic, fast-paced environment.