Technical Account Manager (EMEA), ES - EMEA, ES - EMEA - North

At Amazon, our vision is to be earth's most customer-centric company. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow.

As an AWS Technical Account Manager, you'll be a trusted advisor and cloud operations architect for our Enterprise Support customers. Your responsibilities include:

• Advising on solutions, providing technical guidance, and advocating for customers
• Ensuring AWS environments remain operationally healthy while reducing cost and complexity
• Developing trusting relationships with customers, understanding their business needs and technical challenges
• Driving technical discussions regarding incidents, trade-offs, and risk management
• Consulting with partners from developers to C-suite executives
• Collaborating with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• Proactively finding opportunities for customers to gain additional value from AWS
• Providing detailed reviews of service events, monthly & quarterly metrics, and detailed pre-launch planning
• Solving problems across different customers as they migrate workloads to the cloud
• Uplifting customer capabilities by running workshops and brown bag sessions

This role requires a combination of technical expertise, customer obsession, and the ability to juggle tasks and projects in a fast-paced environment. You'll have the opportunity to work with talented cloud technologists, expand your knowledge of AWS products, receive mentorship, and gain AWS certifications.

Amazon values diverse experiences and work-life harmony. We offer benefits including Healthcare, Employee Assistance Programs, and Global Mobility opportunities. Join us in transforming businesses through cloud computing adoption and be part of our mission to be Earth's Best Employer.