Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) to join their Enterprise Support ISV segment. This role represents an opportunity to be part of one of AWS's fastest-growing organizations, focusing on helping Independent Software Vendor customers maximize their AWS services value. As a TAM, you'll serve as a trusted advisor and operational excellence expert for Enterprise Support ISV customers who build software solutions using AWS services.
The role combines technical expertise with strategic business acumen, requiring you to develop deep relationships with customers at all levels. You'll be responsible for understanding both business needs and technical challenges, helping customers achieve optimal value from cloud technologies. Your work will involve providing strategic technical guidance, implementing best practices, and ensuring operational health of AWS environments.
Key aspects of the role include consulting on architecture, cost optimization, security, and performance, while maintaining direct relationships with stakeholders from developer level to C-suite. You'll collaborate across AWS teams, including Solutions Architects, Business Developers, and Sales Account Managers, to deliver comprehensive support to customers.
The position requires fluency in both French and English, with experience in technical account management, solutions architecture, or similar roles. Understanding of cloud computing concepts, particularly in areas like compute, storage, networking, and databases is essential. The ideal candidate will have experience with SaaS and multitenant architectures.
AWS offers a supportive work environment emphasizing work-life harmony, career development, and an inclusive culture. The company values diverse experiences and provides numerous opportunities for professional growth through mentorship and ongoing learning experiences.