Technical Account Manager, ES - ANZ

As a Technical Account Manager (TAM) at Amazon Web Services (AWS), you'll join the Enterprise Support team to drive customer success in cloud adoption. This senior role combines technical expertise with customer relationship management, requiring 5+ years of experience in technical consulting or similar roles. You'll serve as the primary point of contact for enterprise accounts, providing strategic guidance, technical recommendations, and operational support throughout their cloud journey.

The position demands expertise in multiple technical domains such as Compute, Storage, Networking, Databases, and Security. You'll work closely with AWS engineers to resolve customer issues, plan launches, and ensure successful cloud migrations. The role requires strong communication skills to present to various audiences and advocate for customer needs within AWS.

AWS offers an inclusive culture with employee-led affinity groups, mentorship opportunities, and a strong focus on work-life harmony. As part of the world's leading cloud platform, you'll work with cutting-edge technology while helping customers innovate and transform their businesses. The company values diverse experiences and provides continuous learning opportunities for professional growth.

This role is ideal for technically skilled professionals who enjoy building customer relationships, solving complex problems, and working with enterprise-level cloud solutions. You'll be part of AWS's mission to be Earth's Best Employer while helping customers leverage the full potential of cloud computing.