Technical Account Manager, ES - EMEA-ISV

Amazon Web Services (AWS) is seeking a Technical Account Manager to join their Enterprise Support team. This role combines technical expertise with customer advocacy, serving as a trusted advisor to help enterprises maximize their cloud technology investments. The position requires a strong technical background with 3+ years of experience and fluency in both English and Hebrew.

As a Technical Account Manager, you'll work with some of the most innovative businesses, from emerging startups to large enterprises, helping them navigate their cloud journey. You'll be responsible for providing architectural guidance, support strategy development, and operational excellence while ensuring AWS environments remain healthy and cost-effective.

The role offers an exciting opportunity to work with AWS's comprehensive suite of services, including EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, and IoT. You'll be part of a diverse and inclusive team that values work-life harmony and provides numerous opportunities for professional growth and mentorship.

Key aspects of the role include developing trusted customer relationships, driving technical discussions, conducting detailed service reviews, and proactively identifying opportunities for customers to gain additional value from AWS. You'll collaborate with various AWS teams, including Solutions Architects, Business Developers, and Sales Account Managers.

The ideal candidate will bring a combination of technical acumen and customer obsession, with the ability to communicate effectively with both technical teams and C-suite executives. Experience with cloud platforms, programming languages, and DevOps practices is highly valued, though not all technical skills are required at entry.