AWS Technical Account Manager (TAM) is a pivotal role combining technical expertise with strategic customer advisory. As a TAM, you'll serve as a trusted advisor and cloud operations architect for Enterprise Support customers, helping them maximize their AWS cloud technology investment. The role demands a unique blend of technical acumen and customer relationship skills, where you'll craft and execute strategies to drive cloud adoption while ensuring operational excellence.
Working at AWS means joining the world's leading cloud platform provider, where innovation is constant and customer obsession is paramount. The position offers significant growth opportunities in EMEA, allowing you to develop both technical and consulting capabilities while working with diverse, high-profile customers ranging from ambitious startups to large enterprises undergoing digital transformation.
The role encompasses various responsibilities, from providing architectural guidance and support strategy to project planning and operational oversight. You'll work closely with cross-functional teams, including Solutions Architects and Business Developers, to deliver comprehensive solutions. AWS values diversity of experience and maintains an inclusive culture where employee-led affinity groups and ongoing learning experiences like CORE and AmazeCon foster a supportive environment.
Benefits include healthcare, employee assistance programs, and global mobility opportunities. The company emphasizes work-life harmony and provides flexibility in working arrangements. Career development is supported through mentorship programs and AWS certification opportunities. This role offers a unique opportunity to be at the forefront of cloud computing innovation while working with some of the most iconic businesses in the country.