Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) to join their Enterprise Support team. This role is crucial in leading enterprise customers to success on the AWS platform. As a TAM, you'll work directly with customers to define support strategies, deliver expert advice on AWS services, and help enhance their cloud capabilities. The position requires a strong technical background with expertise in cloud computing domains like Compute, Storage, Networking, Databases, and Security.
The role combines technical expertise with customer relationship management, requiring you to act as the primary point of contact for enterprise accounts. You'll be responsible for understanding customer business goals, making service improvements recommendations, and ensuring workload resilience and security. The position offers opportunities to work with leading technologists worldwide and impact how major enterprises utilize cloud technology.
AWS values diverse experiences and maintains an inclusive culture through employee-led affinity groups and ongoing learning opportunities. The company offers strong career growth potential with mentorship programs and resources for professional development. Work-life harmony is emphasized, with flexibility being a key part of the working culture.
This role is ideal for experienced technical professionals with a background in solutions architecture, technical consulting, or IT management who want to work at the forefront of cloud technology while making a significant impact on enterprise-level cloud adoption and success.